Senior consultant specializing in telecommunications, TCPA compliance, and automatic telephone dialing systems (ATDS) with extensive IT and telecommunications expertise. Formerly served as a Telephony Strategist for a major technology company at a leading telecommunications laboratory, bringing deep technical knowledge of contact center technology infrastructure, predictive dialers, call recording systems, and voice platform architectures. As founder and leader of a technology consulting firm, has delivered comprehensive technology assessments, implementations, and remediation projects for leading corporations and public sector clients. Holds advanced degrees in Computer Science and combines technical expertise with strong communication skills for complex litigation matters.

Formal Education

  • Master of Science in Computer Science from a top-tier research university
  • Bachelor of Arts from an Ivy League research university

Career Highlights

  • Founder and Senior Management Consultant at a technology consulting firm, delivering contact center technology assessments and implementations for Fortune 500 companies and public sector agencies
  • Served as Telephony Strategic Planner for a major technology firm at a prestigious telecommunications research institution, specializing in voice interaction systems and telecommunications architecture
  • Managed enterprise voice platform assessments and implementations for federal agencies, telecommunications companies, and state government agencies
  • Contact Center Manager at a major healthcare organization, overseeing performance management for 30+ agents across six clinical healthcare facilities
  • Chief Technical Officer at multiple telecommunications ventures
  • Database Architect and Application Designer at a renowned telecommunications research laboratory, contributing to foundational telecommunications infrastructure
  • Holds four issued U.S. patents in voice interaction systems and telecommunications technology

Expert Qualifications

  • Served as testifying and consulting expert in multiple TCPA automatic dialing systems cases, including complex patent infringement and invalidity analyses
  • Provided expert witness support for ATDS IP cases involving invalidity and infringement analysis of 35+ patents with detailed claim construction
  • Retained as expert for telecommunications and contact center litigation spanning plaintiffs and defendants in diverse practice areas including TCPA, patent litigation, and telecommunications infrastructure
  • Delivered 132 affidavits in patent litigation matters involving prior art analysis and patent novelty determinations