Business analyst, IT project manager, and consultant with over three decades of experience managing global ERP system implementations and outsourcing engagements for Fortune 500 firms. Has led global teams in successful business process transformations, software implementations, and IT vendor selection and strategy efforts, as well as led several hundred IT and business team members in the daily delivery of contracted services, with call centers located both on and offshore and for service and data center operations.
Formal Education
- B.S. in Management Information Systems, Penn State University
Career Highlights
- Significant ERP project management experience in SAP Hybris, OTC, HCM, Inventory and Warehouse Management, CRM, Customer Billing, and Financial implementations
- Worked globally with numerous major corporations in various industries including insurance, pharmaceuticals, energy, consumer goods, and telecommunications
- Project oversight role for an HCM/Payroll Workday implementation project for a state government entity including Benefits and Kronos timekeeping
- Overall program manager for multiple state government entities for six years with hands-on management responsibility for the HCM, Payroll, and Timekeeping systems and processes for over 200,000 employees, including unemployment administration and payments
- Performed extensive project assessment of troubled Oracle Cloud HCM and Financial implementation for a large school district
- Held executive-level roles at major global consulting firms
- Certified PMP (Project Management Professional)
Expert Qualifications
- Retained as testifying expert by both plaintiffs and defendants in globe-spanning litigations relating to implementation of enterprise resource management systems used by companies including ATCO, Avalon, Conduent Business Services, Kenworth Sales, Solar Energy World, Springhill Health Services, and Suruhanjaya Syarikat Malaysia
- Testifying expert on behalf of the State of California in a $350 million failed SAP ERP implementation
- Testifying expert in a litigation in the U.S. District Court for Northern District of California alleging theft of database technology trade secrets
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Frequently Asked Questions
What types of cases can this expert support?
They can speak to failed ERP and CRM implementations, system performance issues, and data migration disasters. Their experience covers SAP, Oracle, and other major platforms at Fortune 500 companies. Their litigation history isn't documented, so that's worth confirming separately.
What is this expert's technical background?
They've spent 30+ years in ERP implementations and IT program management at firms like Accenture, Deloitte, and IBM. They've led major projects for state governments (Maine, Florida, Texas) and large corporations, managing deployments for hundreds of thousands of users. They have an MIS degree from Penn State and are PMP-certified.
What technologies does this expert specialize in?
They specialize in SAP (R/3, Hybris, ABAP) and Oracle (Fusion, NetSuite) systems, with broad CRM and database experience. They've implemented financial systems, payroll, HCM, inventory management, and billing platforms for large organizations.
- CRM
- Databases
- ERP
- Oracle Fusion
- Oracle NetSuite
- SAP ABAP
- SAP Hybris
- SAP R/3
- U.S. District Courts
- Patent Trial and Appeal Board
- International Trade Commission
- Foreign Courts
- State and Local Courts
- American Arbitration Association