Business analyst, IT project manager, and consultant with over three decades of experience managing global ERP system implementations and outsourcing engagements for Fortune 500 firms. Has led global teams in successful business process transformations, software implementations, and IT vendor selection and strategy efforts, as well as led several hundred IT and business team members in the daily delivery of contracted services, with call centers located both on and offshore and for service and data center operations.
Formal Education
- B.S. in Management Information Systems, Penn State University
Career Highlights
- Significant ERP project management experience in SAP Hybris, OTC, HCM, Inventory and Warehouse Management, CRM, Customer Billing, and Financial implementations
- Worked globally with companies such as Allstate Insurance, American Foods Group, Ashland Petroleum, Boston Scientific, British Telecom, Levi Strauss, Marathon Oil, Norfolk Southern Railroad, Nortel Networks, Procter & Gamble, Rize Beds, Speedway Super America, and Wyeth Pharmaceutical
- Project oversight role for an HCM/Payroll Workday implementation project for State of Maine including Benefits and Kronos timekeeping
- Overall program manager for State of Florida and State of Texas for six years with hands-on management responsibility for the HCM, Payroll, and Timekeeping systems and processes for over 200,000 employees, including unemployment administration and payments
- Performed extensive project assessment of troubled Oracle Cloud HCM and Financial implementation for the Manatee County School District
- Held executive-level roles at Accenture, Deloitte, and IBM
- Certified PMP (Project Management Professional)
Expert Qualifications
- Retained as testifying expert by both plaintiffs and defendants in globe-spanning litigations relating to implementation of enterprise resource management systems used by companies including ATCO, Avalon, Conduent Business Services, Kenworth Sales, Solar Energy World, Springhill Health Services, and Suruhanjaya Syarikat Malaysia
- Testifying expert on behalf of the State of California in a $350 million failed SAP ERP implementation
- Testifying expert in a litigation in the U.S. District Court for Northern District of California alleging theft of database technology trade secrets